Your rights
Money-saving tips, plain-English guides, your rights when you shop online, and spotlights on stores worth a look.
Price matching: how to get a store to match a lower price
Some stores promise to match a lower price you find elsewhere. They aren't legally required to, so it pays to know each store's rules.
3.5 million have switched broadband with One Touch Switch, says Ofcom
Two years after One Touch Switch launched, Ofcom says out-of-contract customers could save more than £100 a year by switching. You only need to contact your new provider.
Your rights when you buy online in the UK, in plain English
Changed your mind, or it arrived broken? The basics of returns and refunds when you shop online.
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