Free returns when you return online orders in store
Online orders returned to an H&M store are refunded without the £2.99 return fee charged on postal returns. External brands cannot be returned in store.
Online orders returned to an H&M store are refunded without the £2.99 return fee charged on postal returns. External brands cannot be returned in store.
Members who earn 300 points within the qualification period move to the Plus tier and receive a 15% welcome offer.
Members earn 1 point per £1 spent plus bonus points for actions such as completing their profile; every 150 points converts into a £3 voucher.
New H&M members get free delivery on their first purchase as a member. Joining the membership programme is free.
Choose delivery to an H&M store at checkout for free delivery on any order value. Store pickup may not always be available at busy times.
H&M members get free standard home, pick-up point or locker delivery when spending £40 or more. Membership is free to join.
| Offer | Saving | Ends |
|---|---|---|
| Free returns when you return online orders in store Deal | Free | Ongoing |
| 15% welcome offer on reaching Plus membership Deal | 15% | Ongoing |
| £3 bonus voucher for every 150 points earned Deal | £3 | Ongoing |
| Free delivery on your first order as a new member Deal | Free | Ongoing |
| Free delivery to an H&M store with no minimum spend Deal | Free | Ongoing |
| Free standard delivery for members on orders of £40+ Deal | Free | Ongoing |
H&M is a Swedish clothing chain that sells everyday fashion for women, men, teenagers and children, alongside shoes, accessories, beauty products and a homeware range. Its UK website sits within a global group that also owns brands such as COS, & Other Stories, ARKET, Monki and Weekday.
The business began in 1947, when Erling Persson opened a women's clothing shop called Hennes in Västerås, Sweden. It later bought a hunting and fishing outfitter, Mauritz Widforss, which explains the 'M' in the name, and it now runs high-street stores across the UK as well as its online shop.
For UK shoppers, the most useful thing to know is that many perks are tied to free H&M membership. Members get free standard delivery on orders of £40 or more, earn points on purchases that convert into £3 bonus vouchers, and can pay with Klarna. Ordering to an H&M store is free with no minimum spend, and returning online orders in store avoids the £2.99 return fee charged on postal returns.
| Delivery | Standard home delivery costs £3.99 and pick-up point or locker delivery £2.99; members get free standard delivery on orders of £40 or more, and next-day delivery is £5.99. |
|---|---|
| Returns | You have 30 days to return (14 days for sale and designer collection items); a £2.99 fee is deducted from postal refunds, but in-store returns are free. |
| Click & collect | Delivery to an H&M store is free with no minimum spend. |
| Loyalty scheme | Free H&M membership earns 1 point per £1 spent, with a £3 bonus voucher for every 150 points and a 15% welcome offer on reaching the Plus tier (300 points). |
| App | H&M apps are available for iOS and Android. |
| Ways to pay | Accepts Visa, Mastercard, American Express, PayPal, Apple Pay, gift cards and Klarna (Klarna is for members only). |
From H&M's own website. Terms change, so check at checkout.
Shop locations © OpenStreetMap contributors, updated weekly. Check opening times with H&M before you travel.
Phone: 0344 736 9000 (Phone: Mon–Fri 8am–9pm, Sat 9am–6pm, Sun 9am–5pm; live chat Mon–Fri 8am–10pm, Sat–Sun 8am–6pm.)
Free returns when you return online orders in store.
We don't know of a student discount at H&M at the moment.
We don't know of a Blue Light or Armed Forces discount at H&M at the moment.
Standard home delivery costs £3.99 and pick-up point or locker delivery £2.99; members get free standard delivery on orders of £40 or more, and next-day delivery is £5.99.
You have 30 days to return (14 days for sale and designer collection items); a £2.99 fee is deducted from postal refunds, but in-store returns are free.
Free H&M membership earns 1 point per £1 spent, with a £3 bonus voucher for every 150 points and a 15% welcome offer on reaching the Plus tier (300 points).
Call 0344 736 9000 (Phone: Mon–Fri 8am–9pm, Sat 9am–6pm, Sun 9am–5pm; live chat Mon–Fri 8am–10pm, Sat–Sun 8am–6pm.). Or use the help centre on the H&M website.
OpenStreetMap lists 184 H&M locations in the UK. Use the map on this page to find your nearest.
Usually not: most stores, including H&M, accept one discount code per order. Automatic deals and sale prices can often be combined with a code, so check the terms on each offer.
Yes. Look for the New customers badge on the offers above.
Most codes exclude gift cards and items already reduced, and some need a minimum spend or are for new customers only. Open Terms on the code, or tap "Didn't work?" and we'll recheck it.
Tap Get code and we copy it for you. Add your items to the basket on the H&M website, then paste the code into the discount or promo code box at checkout.